It seems as if all of the titles of my postings are negative - well being unemployed ain't no picnic my friends. But, here's the real thing here. I'm unemployed and yet there are those who are employed that aren't properly trained for their jobs. This makes my head go -
Whaaaaaaaaaaat?
Let's look for example at the young boys and girls that are employed at McDonald's.
McDonald's has a new experience (an AG term, sorry) added to their line-up of goods called McCafe. The fast food, drive-up window version of Starbucks, of which I am already having an affair with. I loves me Starbucks - whether it's a Mocha or a Soy Chai Tea Latte....mmmmm, I loves 'em. Now, McDonald's makes it a little bit easier to obtain some yummy goodness in the form of their Mocha.
However, it is confusing to me in this day and age how the teens they train (or not train as I'm finding out) have no idea what Sweet-N-Low is. WHAT? The pink packet has been around FOREVER! I can remember it being a part of my days in the small town of Eldorado,Illinois with my Grandparents. My Pappaw would put tons of it in his ice tea every single day. So I know its been around and available for mankind at least since the 60's. Since then, there have been many other artificial sweeteners that have have been introduced to society. There's Equal, which according to my friend Miles, kills your brain cells. He said, "after you use some in your coffee, don't you feel a little bit of a headache? Those are your brain cells dying." So, I've always avoided using Equal - plus there are other things they've discovered about it that are apparently worse than your brain cells dying - which I can't remember now because of the loss of my brain cells. Then they came out with Splenda, the yellow packet. Splenda is much better for you apparently but my daughter Megan says that it gives her the poops. I'll use Splenda, but I have to be very careful where and when I use it so that I'm near a bathroom - just it case. So now we are back to Sweet-N-Low, which causes cancer in laboratory animals. I have been a long time user as my grandfather - who died of some form of cancer, but none of us remember. I hope it wasn't because he used too much Sweet-N-Low!
Anyway - I digress. So, I pull up to McDonald's one afternoon to order me a medium Mocha and I asked the faceless girl at the intercom if she could put in a packet of Sweet-N-Low.
"I'm sorry, what?" - she responds
"Sweet-N-Low - you know the pink packet?"
I hear her struggling for words through the intercom.
"Um, we don't have anything pink."
"you know, the sweetener, in the pink packet..."
"I don't know...." (her voice trails off into the abyss of McDonald's busyness)
"NEVER MIND - I'LL TELL YOU AT THE WINDOW"
I pull up to the payment window and this young lady with overly bleached hair and what looks like pulled up corn rows looks at me as if I had asked her for a bag of cocaine with that - "we don't serve that here" kind of look.
"Sweet-N-Low" the sweetener that you add to your coffee?"
She shrugs at me.
"I'll get it at the next window then."
OH MY LORD! Johnny sits there sniggering as I pull forward. I say sniggering because what he wasn't doing was laughing out loud or even snickering - there was a sniggering quality of which I'd never experienced before. I liked it.
"So, can I get some Sweet-N-Low and a stirrer thing?" I said as they handed me the mocha.
The person at the food retrieval window gets me "something" - right now I don't remember if it was a pink packet - a blue packet or a yellow packet...but I had to ask for the stirrer again and off the sniggering Johnny and I went - questioning kids these days and how could they not know about the "pink packet" and why aren't they being trained properly to serve customers at McCafe?
Fast forward to a month later. We are heading to Indiana again for a rehearsal for previews of the upcoming season. I mention that I'd like to stop and get a Mocha from McCafe to which my passenger says - "well this should be fun." My thought is that I won't ask the faceless girl taking my order this time because of the communication breakdown that occurred last time. I blame it on the fact that she can't see my face and therefore has no vision for my needs. I'll wait until they hand me my yummy mocha and then I'll ask. I'm a planner - you see. I plan these things out in my head prior to them happening. I also plan my route of walking when I go down the street in my head. I look ahead at the sidewalks and decide where I'm going to cross the street. Weird huh? I know.
I order my Mocha from the faceless girl, who sounds like she is a very nice young woman and pull forward to pay her. When I think back now, she gave me a look as I gave her my money that now makes me think that she recognized me from the "incident" a month earlier. She was coy and could barely speak. I'm sure she knew who I was.
I pull forward to the window and plan HOW I'm going to ask for the sweetener AND the stirrer. It will work perfectly! I'll get what I want and everyone will be so happy to have had the pleasure to have waited on me! This was going to be so satisfying (insert sigh here)
He hands me my long awaited mocha.
"thank you - can I get a Sweet-N-Low?"
"I'm sorry - what"
"A Sweet-N-Low - you know the pink packet?"
My car partner begins to snigger - see there it is again!
My voice begins to have this incredibly irritated sound to it as I blurt out...
"SWEETENER - PINK PACKET - BLUE PACKET - SWEETENER!"
The kid looks at me with the "I don't speak your language" kind of look.
"hold on..." he says.
I watch as he walks over to a fellow Luddite and talks to her with his back to me - she looks over his shoulder to me with this grin on her face like I'm the crazy McDonald's lady who is requesting something of which they know it not! I look right at her and mouth - "ARE YOU KIDDING ME?"
I discover that I'm thisclose to pounding on the drive-up window but then that would be crazy of me wouldn't it? I could be taken away in handcuffs or something and the thought of my loved ones having to bail me out in what will be become known as "The Pink Packet Incident", just isn't worth it.
He walks away from the girl and goes to the "back" - probably to check the picture they have posted to see if it is really me - the one they've heard of but never have seen. He walks back up to me with yellow packets - Splenda, and says,
"are five of them enough?"
"yes, thank GOD!", I state, "thank you."
He starts to close the window because I'm sure he wanted to run as far as he could...
"hold on" I say with pointed emphasis - "can I have a stirrer to stir it with?"
He hands me the stirrer and apologies with a "sorry about that"
Yeah...right, I think in my head. The sniggering is continues as I drive away with yellow packets and stirrer and mocha in hand, wondering where the world has gone wrong and why it is so hard to get what you need when you need it. Even at McDonald's...I'm not loving it.